At times, USPS tracking information can be misleading and packages are marked as delivered before they actually arrive – oops! Your package will most likely be delivered within a few business days, but it’s great to check with your neighbors and/or local post office for more information in the meantime.
ShitWeFuckingLove is not responsible for any issues encountered at time of delivery, due to any customs procedures or clearance. We may provide certain order, shipment, and/ product information, to our international carriers or to customs or postal authorities, in order to facilitate customs clearance and comply with local laws.
Returns received are immediately processed and refunded accordingly for the item received. For this, we do not reship returned shipments. If your order was marked as incorrect as addressed or due to refusal of delivery , you will need to place a new order with the correct address to ensure proper delivery.
As a California corporation, ShitWeFuckingLove is required to collect local and county sales tax for all orders shipped within California. Additional county tax is charged to orders shipped to addresses in Burbank, California.
You can request to cancel your order by 3pm PST on the date you placed your order. If you choose to cancel on a subsequent day, as the order most likely may have been shipped, your credit card will be refunded the amount of the item(s) purchased once they have been returned back to our fulfillment center.
If you are not fully satisfied with your purchase you may return or exchange it in unused condition within 14 days of receipt. Please contact us at: email@example.com with your order # and issue. We will provide you a return label with a RMA. Please note: there is a $3.00 charge for a return to be processed which will be deducted from your refund total.
Once the goods have been returned in accordance in unused condition, your credit card, excluding shipping charges, will be credited. For credit card refunds, please allow up to 4-7 business days for the refund to be reflected on your statement.